This page is dedicated to those who are looking for employment or an employee.  If you are looking for work or an employee, please contact Julie Beavers at: cbnmontgomerycounty@gmail.com.  Please give a description of the position and the best possible contact.

 

Open Positions:

Administrative/Staffing Assistant for CarePlus Home Health

Contact:  Andrew Ryan Director of Operations (andrew@careplusinc.com), or Lindsey Feldman Director of Human Resources (lindsey@careplusinc.com)

Job Summary Statement:

The Administrative/Staffing Assistant is primarily responsible for providing clerical support for each department as well as assistance with staffing including addressing the needs of prospective clients and caregivers. 

Primary Responsibilities:

• Ensure that all client and caregiver issues are handled promptly and effectively in order to consistently achieve the highest level of client satisfaction
• Develop knowledge of the market from a client’s and caregiver’s perspective
• Develop and maintain a high level of knowledge of CarePlus’ services
• Reflect the core values of CarePlus 
• Greet and welcome each visitor in a friendly, warm and professional manner
• Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members
• Answer inquiries from potential clients and/or complete intakes
• Assist with the hiring process for new caregivers, including answering potential employee inquiries and moving applicants through the process
• Assist with staffing ongoing and new cases; look ahead and prioritize cases that need immediate attention
• Communicate client and caregiver concerns or problems with owner or other staff members as appropriate 
• Assist with mailing and distributing caregiver payroll checks 
• Assist the HR department in keeping caregiver certifications up to date
• Ensure CarePlus standards are met and upheld
• Maintain regular attendance at the office to execute job responsibilities
• Demonstrate open and effective communication with owner, colleagues and caregivers
• Maintain inventory and organize distribution of PPE for all caregivers
• Assist with reference calls on prospective caregivers in a timely manner  
• Participate in staff meetings
• Make regular follow-up calls to clients to ensure client satisfaction
• Make regular follow-up calls to caregivers to ensure availability & confirm current demographic information 
• Order and stock office supplies as needed
• Maintain and update client and caregiver records in ClearCare, the agency’s scheduling system
• Maintain and update a current list of available caregivers
• Take after-hours call as needed
• General office filing
• Perform any and all other functions deemed necessary